Bounce House Rental

Q: Can I cancel my order?

A: Yes, you can as we don't require a down deposit but we ask in good terms that you tell us 2 days in advance so that other customers may be satisfied with their order.

Q: Sanitation during/before Covid?

A: We will always clean the jumper in front of our customers after every use with antiseptic spray and allow time for it to dry. 

Customers so far have been satisfied 100% according to our 5-star yelp review, many of which include our sanitation protocol!

https://www.yelp.com/biz/lucky-jumpers-san-jose

Q: Limitation/ child per jumper?

A: Our small jumper can support anywhere from 3-5 kids.

Our large jumper can support anywhere from 5-8 kids.

Up to two adults may enter the bounce house to supervise if needed,

Of course, many factors can apply and the best thing to do is use common sense as the adult you are legally in charge of after we finish the installation. Children's safety is our 100% priority and hopefully, it is yours too.

Q: Insurance for park and overall rental?

A: Yes we have insurance regarding our jumpers and in the case, injury occurs on behalf of our product. However, we do not offer insurance for park use and or injuries that are out of our vision and control (for example your dog tearing the jumper apart ). In booking with us you understand the risk that comes with a jumper.

Injuries include but are not limited to - Arm and leg injuries Head and neck injuries. 

Q: Light rain/ rain / storm / Wind speed ?

A: No charge for cancellation. We will be in communication the morning or night before the special day. 

Q: Will an employee stay and monitor the jumper?

A: No.

Q: Is there a down deposit?

A: No, full payment will be after setup to ensure everything is perfect and what you are paying for.

Q: How far in advance do I need to reserve?

A: As soon as possible if you have a specific jumper design in mind as they can fill up fast.

Q: Can you set it up in my driveway?

A: Yes. If you have a two-car width driveway, most likely a jumper will fit. If it is 100% flat then that is even better. If not please contact us with a picture so that we can give an estimate.

Q: What type of surface do you need to set up on?

A: We can set up on lawns, dirt, concrete, or asphalt. 

Q: Does the blower need electricity? How much does it use?

A: Yes. The generator needs a standard 110v outlet near the setup area to plug( 3 hole outlet common in homes) into. The blower runs continuously or until unplugged.

Q: How long does it take to set up and take down?

A: Set up usually takes approximately 15-30 minutes, given no trouble/errors.